Privacy policy (Mobile App)

Privacy Policy

Last updated: 18/07/23

This Privacy Policy outlines the practices and policies of the WCO ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our mobile application HS Browse and Check ("the App").

1. Information We Collect

We may collect certain personal information from you when you use the App, based on the account you set up. This may include, but is not limited to:

  • Name
  • Email address
  • Contact information (such as phone number or address)
  • Device information (such as device type, operating system, and unique device identifier)
  • Usage data (such as your interactions with the App, preferences, and browsing history)

We may also collect non-personal information, which does not directly identify you. This may include aggregated data about user interactions with the App, demographic information, and other anonymous data.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To provide and maintain the App's functionality and services
  • To personalize your experience with the App
  • To improve our products and services
  • To communicate with you, respond to your inquiries, and provide support
  • To analyze usage patterns and trends for research and marketing purposes
  • To enforce our terms of service and protect the rights, property, or safety of our users or others
  • To comply with legal obligations

3. How We Share Your Information

We may share your personal information in the following circumstances:

  • With trusted third-party service providers who assist us in operating the App and providing services to you
  • With law enforcement agencies, government authorities, or legal entities if required by law or to protect our rights or the rights of others

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, modify, or delete the personal information we hold about you. You may also withdraw your consent to the processing of your personal information at any time, where we rely on your consent as the legal basis for processing.

7. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The updated version will be posted on our website or within the App. By continuing to use the App after any changes, you acknowledge and agree to the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at publications@wcoomd.org.