About my delivery

How are the delivery costs calculated?

The delivery costs are calculated automatically at the online sale stage when the delivery address is confirmed. They depend on the country of destination and the total weight of the order.

I want to send my order to a postal address other than mine. Is this possible?

When you set up your customer account for the Bookshop, you can add information to your profile such as your invoicing details and the delivery details, which may indeed be different. The order will then be sent to the delivery address provided, and the invoice will be issued with the invoicing details given in your profile.

When will my order be delivered?

Delivery times depend on several factors, including the country and region of delivery of the package. The WCO Publications Service uses the UPS Express Saver service to ensure that you receive the order as quickly as possible. Click here to have more information on UPS

Can I track my package?

Once your package has been despatched, you will receive an e‑mail with a tracking number and a link so that you can follow the progress of your package online.